This is not a Diploma you complete only on paper.
You build the qualification through a practical workplace transformation experience. Instead of treating AI, digital systems, operations, people, risk and finance as separate subjects, you work through one connected organisation and solve realistic business problems.
Along the way you build:
- AI and automation experienceWorkflows you built and tested, with the before and after on record.
- Process and workflow improvementsA map of how the work ran, and what you changed in it.
- Business reports and recommendationsWritten for a manager who has to make the call.
- Data and decision-making evidenceThe figures behind each decision, and how you checked them.
- Customer and people improvementsBetter ways to serve clients and bring new staff on.
- Risk and governance evidenceThe risks you found, and the controls you put in place.
- Financial and investment analysisWhat a change costs, and what it is worth.
- A Career Success & Impact PortfolioOne place an employer can open and read all of it.
So when you finish, you have more than a qualification to put on your CV. You have evidence of what you can do.
Delivered through the AI Workplace Transformation Program.
- The Program
- How you build and apply the capability, through practical work inside Next Horizon.
- The Diploma
- The nationally recognised qualification awarded when all formal assessment requirements are successfully completed.
You move through one connected Learning Journey: AI Future Ready Foundations first, then six Next Horizon departments, and finally Head Office. You also choose one approved client and apply what you have learned to that client case.
The learning is flexible and online, and it follows a deliberate order, so each workplace project builds on the work you have already completed.
You are hereSix departments, and real work to show from each.
Each department hands you a realistic problem. You investigate it, decide what to change, build it, test it and report on it.
Digital Solutions & AI
Improve work with AI, systems and automation.
Chatbot · CRM workflow · Recurring automationOperations & Service Excellence
Reduce delay, confusion and repeated work.
Process map · SOP · Service improvement planClient Success & Growth
Improve client communication, follow-up and conversion.
Enquiry process · Follow-up workflow · ProposalPeople & Capability
Help people succeed through workplace change.
Recruitment workflow · Onboarding plan · Role guideRisk, Cyber & Governance
Make workplace transformation safer and more trusted.
Risk review · Cyber awareness resource · Responsible AI guidanceFinance & Sustainable Growth
Prove whether an improvement is worth the investment.
Budget · Value analysis · Workplace Value Scorecard
Finish with a Diploma, and the evidence behind it.
The Diploma tells an employer what you were assessed against. Your Career Success & Impact Portfolio shows them the work itself.
You finish with:
- A nationally recognised Diploma: BSB50120
- Practical AI and digital transformation capability
- Completed workplace projects
- Evidence of business improvement
- Your Career Success & Impact Portfolio
- Proof of capability, ready for an employer to read
17 of 17 pieces keptEvery item in the portfolio shows who stands behind it
- Verified by EduSmartEduSmart tested it and determined the result.
- Checked by EduSmartEduSmart checked the claim and the evidence, and agrees.
- Self-declaredYour own statement, shown as yours.
BSB50120 is on Australia’s national training register, so its code and units mean the same thing in every state. An employer, another training organisation or a university assessing credit can look up exactly what it required.
Thinking about the role you are in now? See your value at work
Twelve units, in four threads.
Five core units that every BSB50120 Diploma includes, and seven electives chosen for digital transformation. Each one is published on the national register, so you can read exactly what it requires.
01Digital work and strategyHow digital tools and AI change the way work runs.3 units
BSBTEC403Apply digital solutions to work processesElective
Bring digital tools into how a team works each day: use digital workplace information, build digital solutions into work processes, and respect intellectual property while you do it.
Read BSBTEC403 on training.gov.auBSBTEC404Use digital technologies to collaborate in a work environmentElective
Review how a business uses its digital tools, find where better collaboration would make work faster and easier, and put those tools to work, including for a team that works remotely.
Read BSBTEC404 on training.gov.auBSBTEC601Review organisational digital strategyElective
Plan and carry out a review of an organisation’s digital strategy, test it against its performance measures, and report what you found and what you recommend.
Read BSBTEC601 on training.gov.au02Data, resources and the moneyWhere an improvement stops being an opinion and becomes a number.3 units
BSBDAT501Analyse dataElective
Gather data from reliable sources, analyse it with sound methods, check the results for accuracy, and report the trends and recommendations that matter.
Read BSBDAT501 on training.gov.auBSBOPS501Manage business resourcesCore
Work out the people and physical resources a business plan needs, allocate them, and review and report on how they were used.
Read BSBOPS501 on training.gov.auBSBFIN501Manage budgets and financial plansCore
Plan how a work area’s money will be managed, put the plan in place and monitor it, then review whether it achieved what it set out to.
Read BSBFIN501 on training.gov.au03Protecting the organisationThe reason a good idea is allowed to go ahead.3 units
BSBOPS504Manage business riskElective
Set the context for risk in a business or project area, identify and analyse the risks, then choose and put in place the treatments for them.
Read BSBOPS504 on training.gov.auBSBXCS402Promote workplace cyber security awareness and best practicesElective
Build cyber security awareness in a work area, support safe everyday practices, and review how well that awareness is holding up.
Read BSBXCS402 on training.gov.auBSBSUS511Develop workplace policies and procedures for sustainabilityCore
Write, put in place and review workplace policies that reduce an organisation’s social, economic and environmental impact, and that look for the value in doing so.
Read BSBSUS511 on training.gov.au04Leading people and communicationThe part that decides whether anything you build is adopted.3 units
BSBXCM501Lead communication in the workplaceCore
Set how a team communicates, coordinate communication that works, present and negotiate persuasively, and review what is working.
Read BSBXCM501 on training.gov.auBSBCRT511Develop critical thinking in othersCore
Assess how individuals and teams think through problems, build an environment that encourages critical and creative thinking, and keep improving it.
Read BSBCRT511 on training.gov.auBSBHRM525Manage recruitment and onboardingElective
Set the policies for recruitment and onboarding, run the recruitment and selection process, and bring new staff into their roles.
Read BSBHRM525 on training.gov.auEvery unit is assessed. There is no attendance component and nothing is awarded for turning up.
Online, and built around the job you already have.
- About 10 monthsfor the Learning Journey
- About 4 hours a weekand every task shows how long it takes
- Up to 18 monthsto complete and submit the required qualification assessment evidence
- Entirely onlinewith no scheduled classes to miss
The order of the work is set; when in your week it happens is up to you.
Assessment is continuous rather than saved up for an exam. You submit evidence as you go, a qualified assessor makes the competency decision, and you know where you stand as you move through. AI tools can give early feedback, but they never make that decision.
The studying is yours to schedule. The support is not rationed to business hours.
- A course assistant that knows which unit you are in, available whenever you are studying
- Trainers and assessors you can reach for the things a course assistant should not answer
- Practical instructions, templates and tools
- Feedback on your work, live drop-in opportunities and professional development sessions
What the Diploma requires
Finishing the projects is not the same as being awarded the Diploma. It is awarded when all of these are met:
- Complete unit evidence
- Valid and sufficient assessment
- Assessor judgement
- Completion of all qualification requirements
Evidence from your Program projects counts where it meets the formal requirements.
What you already hold can count.
If you have already completed equivalent nationally recognised units, credit transfer may mean you are not assessed on them again. If you have substantial relevant skills and experience, recognition of prior learning may do the same for the units your experience already covers.
Both are held to the same national standard as the rest of the qualification. A unit is only recognised where the evidence meets the requirement, so neither is a way around it.
Anyone who offers you the qualification faster than the standard allows is offering you something that will not hold.
Results must be measured and supported by evidence. They should not be assumed or guaranteed.
Tell us what you already hold and we will work out what applies before you commit.
Read this before you apply.
EduSmart Institute is an Australian Government Registered Training Organisation (RTO Code 45984). BSB50120 Diploma of Business (Digital Transformation) is nationally recognised training, delivered under that registration.
Check both on the national register: EduSmart Institute, RTO 45984 and BSB50120 Diploma of Business.
Starting a nationally recognised qualification? Please read the Student Handbook first. It explains how your qualification is delivered, assessed and supported.
Your application starts inside Next Horizon
You begin by applying for an immersive role in the Next Horizon Transformation Office.
The application also helps EduSmart review your:
- Program suitability
- language, literacy and numeracy readiness
- digital readiness
- learner support needs
If you are suitable to proceed, formal EduSmart enrolment and RTO acceptance follow.
The Next Horizon role is part of the learning experience and is not paid employment.
Before you apply Frequently asked questions Why EduSmart