Student Handbook
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EduSmart Institute Student Handbook
Fees, payments and refunds
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Fees, Payments, Refunds and Student Financial Protection Policy and Procedure
View Policy PDF -
Withdrawal / Refund Request
Email Your Request finance@edusmart.com.au -
Current Fees and Payments Information
Complaints and appeals
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Feedback, Complaint & Appeal
Email Your Request office@edusmart.com.au -
Complaints & Appeals Policy and Procedure
The approved version will be published here.
RPL and Credit Transfer
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Recognition of Prior Learning
Email Your Request office@edusmart.com.au -
Credit Transfer
Email Your Request office@edusmart.com.au
Other student forms
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Course Change / Withdrawal / Deferral
Email Your Request office@edusmart.com.au -
Update Personal Details
Email Your Request office@edusmart.com.au -
Replacement Qualification / Statement of Attainment
Email Your Request office@edusmart.com.au -
Learner Support / Reasonable Adjustment
Policies and course information
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Privacy Policy
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Terms & Conditions
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BSB50120 Diploma of Business (Digital Transformation) Pre-Enrolment Information
RTO information
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National Register and scope of registration
EduSmart Institute is an Australian Government Registered Training Organisation (RTO Code 45984).
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Unique Student Identifier (USI)
You need a verified USI before a qualification or Statement of Attainment can be issued.
Not sure which form or document you need?
We can also send any document in another format.
Contact EduSmart