The business case
Why workforce capability matters as AI changes how work is done, and what to consider before investing in tools or training.
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What’s in the guide
A practical overview for employers who want capability to show up in real work.
The EduSmart Learning Journey
How the AI Workplace Transformation Program and the BSB50120 Diploma of Business (Digital Transformation) work together as one connected Learning Journey.
What your people build
How employees build and prove EduSmart’s 16 Future Ready Skills, across AI, digital, thinking, people and business capability, and apply them across 12 capability areas.
See the 16 Future Ready Skills
- AI Skills
- Data Literacy
- Digital Skills
- Automation & Workflows
- Cyber Security
- Analytical Thinking
- Critical Thinking
- Creative Problem Solving
- Systems Thinking
- Communication & Influence
- Collaboration
- Leadership & Change
- Adaptability & Resilience
- Learning Agility
- Business Value
- Continuous Improvement
Learning through experience
How employees learn, practise and prove capability through Next Horizon, then transfer the same thinking back into the part of their own workplace they know and influence.
Evidence you can see
How employees build practical project evidence, Future Ready Skills, Digital Achievement Badges, a Career Success & Impact Portfolio, a continuing Workplace Opportunity Record and records in My Career Hub.
Flexible delivery and support
How flexible online learning, practical workplace projects, support and live learning opportunities fit around working life.
Measuring workplace value
How employers can review workplace opportunities and progress during the program, then look for evidence of improvement in productivity, capacity, service, workflow, risk, adoption and workforce capability rather than assuming outcomes.
How to get started
Start with the AI Workforce Readiness Check, or talk with EduSmart about the people and capability your organisation most needs to develop.
The AI Workplace Transformation Program develops practical AI and workplace transformation capability while employees complete the nationally recognised BSB50120 Diploma of Business (Digital Transformation).
The Diploma is awarded when all applicable training and assessment requirements are successfully completed.
See the guide page by page
- Build an AI-ready workforce that can improve real work
- Why workforce capability matters: a people, process and work problem, not just a technology problem
- The EduSmart Learning Journey: build capability through experience, then prove it
- Future Ready Skills: the 16 skills, and what employees may learn to do
- Apply it back at work: the Workplace AI and Improvement Opportunity Review and progress updates for sponsoring employers
- Evidence employers can see: more than a completion record
- Workplace value: use existing systems better, investigate worthwhile opportunities and measure improvement rather than assume it
- How to get started: choose the right people, team or cohort and begin from your current workforce readiness
More for employers Employer Insights Australian AI Workforce Readiness Index 2026
Not sure where to start?
Take the AI Workforce Readiness Check
In about 3 to 4 minutes, see where your workforce appears strongest, where the gaps may be and what to strengthen next.